Opal Privacy Policy
Introduction
Opal Aesthetics (“we” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information through our website and services. By accessing or using our services, you consent to the practices described in this Privacy Policy.
Our Services are only directed and intended for individuals 18 years of age or older. No one under the age of 18 may provide personal information, and we do not knowingly collect personal information provided to us by minors. If we learn we have collected or received personal information from a person under 18, we will delete that information.
Information We Collect
We may collect personal information, such as your name, email, phone number, medical history, and other details necessary for providing our services. This information is collected when you voluntarily submit it through our website, during consultations, or when you engage with our services.
How We Use Your Information
We use the collected information to:
Provide and personalize our services
Communicate with you, including appointment reminders and updates
Process payments and fulfill your requests
Ensure the safety and security of our services
Comply with legal obligations
We do not sell, trade, or otherwise transfer your personal information to outside parties.
We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided that these parties agree to keep your information confidential.
We may access, preserve, and disclose your information to external parties if we, in good faith, believe doing so is required to comply with law enforcement, and/or legal proceedings, such as a court order or subpoena, or to assist with an investigation or prosecution of suspected or actual illegal activity.
Retention of Personal Information
We store the Personal Information for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws. When we no longer have a business reason for retaining data, we will delete or anonymize it. If certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties’ policies.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. We use advanced encryption techniques and secure databases to protect your data from unauthorized access.
Your Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us at Hello@opalcharleston.com. We will respond to your request within a reasonable timeframe.
Please note that under certain circumstances and depending on your jurisdiction, you are entitled to specific rights regarding your Personal Information.
Technologies We Use
We use certain technologies, as described below, to collect information and improve our website. These technologies are only used on our website, and are not used on our Electronic Medical Record (EMR) platform, and are not used to collect any sensitive personal data. Please use our EMR system to communicate any sensitive personal data, or health information with Opal Aesthetics.
Analytics. We may use Technologies and other third-party tools to process analytics information on our website. Our website uses a tool called “Google Analytics” to collect information about the use of our Services. Google Analytics collects information such as how often users visit our website, what pages they visit when they do so, what actions users take, visualization of user navigation paths, and what other websites they used prior to coming to this website. We use the information we get from Google Analytics to maintain and improve our website and the services we provide. Google’s ability to use and share information collected by Google Analytics about your visits to this App or our website is restricted by the Google Analytics Terms of Service, available at http://www.google.com/analytics/terms/us.html/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/ or by emailing us at hello@opalcharleston.com. We reserve the right to use other analytics tools.
Cookies and Other Technologies. Our service providers and third parties collect information, which may include personal information, from your browser, devices, or apps when you use our website using a variety of methods, such as cookies, pixel tags, identifiers for mobile devices, and other similar technologies. The information collected by these cookies and similar technologies may include your: IP address; unique cookie identifier and information obtained through cookies; unique device identifier and device type; domain, browser type and language, operating system, and system settings; country and time zone; previously visited websites; information about your interaction with our website such as click behavior, purchases and indicated preferences; and access times and referring URLs.
We use cookies and similar technologies to analyze and understand how you access, use, and interact with our website and our consumer’s preferences (such as country and language choices), as well as to assess, secure, protect, optimize, and improve the performance of our website. This enables us to provide services to our consumers and improve their online experience. We also use cookies and pixel tags to obtain aggregate data about website traffic and interaction, to conduct analytics, identify trends and obtain statistics so that we can improve our website. We also use cookies and similar technologies to target advertising and content across our website and third-party sites and services.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting on our website. We encourage you to check our website periodically to stay informed about our privacy practices.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at hello@opalcharleston.com. Thank you for trusting Opal Aesthetics with your personal information.